Returns & Exchanges

At VESICA PISCIS FOOTWEAR, we are committed to sustainable fashion and want you to be completely satisfied with your vegan shoes. If your order isn't a perfect fit, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn footwear in its original recycled cardboard box, ensuring all eco-friendly packaging materials are included to maintain product integrity.

3

Label and Ship

Affix the prepaid shipping label provided via email to the outside of the box and drop it off at your nearest authorized carrier location.

4

Quality Inspection & Refund

Once our workshop receives and inspects your return, we will process your refund or ship your new pair within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing