Frequently Asked Questions

Everything you need to know about our sustainable footwear and services.

What materials are used in Vesica Piscis footwear?

We prioritize the planet by using recycled and organic materials, including GOTS-certified organic cotton, recycled polyester, and natural rubber soles. All our products are 100% vegan and PETA-approved.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number as soon as your order leaves our warehouse.

What is your return and exchange policy?

We offer a 30-day return policy for unworn items in their original packaging. If you need a different size, we provide one free exchange per order to ensure you find the perfect fit.

Are your shoes handmade?

Yes, our footwear is handcrafted in Elche, Spain. We combine traditional craftsmanship with innovative, circular economy principles to ensure high-quality production and fair labor practices.

How should I clean my Vesica Piscis shoes?

To maintain the integrity of the recycled materials, we recommend hand washing with cold water and a neutral soap. Avoid machine washing and direct heat sources when drying.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are processed through a secure, encrypted payment gateway.